Warranty Information

Winchester Product Registration

Thank you for your well-informed purchase. Winchester is proud that you chose our products to provide your home and family with beauty, increased comfort and value, cleaning ease, energy, time and money savings. Your purchase of our high-end energy efficient reinforced vinyl windows, patio doors, and steel entry doors will protect you and your family for years to come.  

Please take a moment to complete the following information.  This is a very important “final” step to validate your product warranty.  This registration is for both Oxford and Bristol replacement windows and doors purchased from one of our exclusive specialty Winchester dealers across the United States (USA). 

We’d love to see pictures of your finished installation, please email pictures you would like to share with us [email protected]. We thank you in advance for these pictures, we love seeing our customers enjoying their beautiful new Bristol or Oxford replacement windows and doors. 

Submit for Warranty Validation

 

An additional form will need to be completed if you have more than three order numbers.

  • In order for us to better serve our customers, we invite you to complete the following questions:

Warranty Claims

In the unfortunate event that you may need to submit a warranty claim please be advised that your first contact should be to the local dealer that you purchased from.  They will provide Winchester with all the pertinent information needed to fulfill your needs. In the event you cannot locate your local dealer you would then contact [email protected]. You must submit the following product information: Order #, purchase date, type of product, complete address, email and phone number information, as well as pictures of the issue.. You can supply that information on the form contained here as well.

How to Identify a Winchester Door or Window

Your paperwork has the information needed to identify product information. In the event you cannot locate your window/door paperwork you can locate your product order # by looking in the header or master frame of your windows.  Unlock your window and look directly up into the master frame, you will find a sticker approximately 3” long with your product information on it. You will need the “ORDER NO.” field to complete your warranty validation.