“We moved from Minnesota to our current home in Northern Virginia in 2002. The house was built in 1982 with windows that were not of high quality, and they didn’t get any better with time. Having been accustomed to a snug, well-insulated home in Minneapolis, it was distressing to realize how drafty the new place was. We survived the winter of 2002-2003 with the old windows, then called Ameritech the following summer. They explained the advantages of Oxford’s triple-pane design and we decided to get all the old ones replaced. The change was very dramatic and agreeable, too. Not only did the house feel appropriately “tight” and free of drafts, the Oxford windows also were easy to open and close, easy to tilt out for cleaning, and just plain good looking. It’s been that way for 18 years. However, enthusiastic teenagers had managed to crack one window and damage the balance mechanism on another, so a bit of maintenance was needed. Today we had a visit from Keith at Ameritech, one of the people involved in the original 2003 project. I hadn’t expected to be able to reconnect with someone who has so much experience in the industry. It was a pleasure to show him the items that needed attention, while also letting him know how happy we’ve been with the decision to go with Ameritech’s recommendation of Oxford windows. They’ve really performed well all these years and are showing no signs of aging. Occasionally I’ve made decisions that I’ve looked back at some years later and questioned my choices. That is not the case with our Oxford windows. I give both the windows and Ameritech’s professional and courteous staff my enthusiastic endorsement.“