Frequently Asked Questions


How much do replacement windows cost?

Replacement windows are an investment. What is important to know is that replacing them twice because you chose price over quality is very costly. We recommend requesting a free no-obligation quote, which includes a consultation with one of our exclusive dealer’s representatives. At the end of that consultation, you will be able to make a very educated decision based on the facts.

How can I find the right dealer?

It’s best to seek out the most qualified dealer/installers in your area and compare what they have to offer. Ask for their references. Ask to see previous projects or to talk to previous customers. Are all their installation crews AAMA certified? Are they members of their local Better Business Bureau?

How can I be sure I’ll get a quality product?

Sometimes buyers find a dealer through an advertisement or word-of-mouth and buy whatever they offer. A better way is to shop for a manufacturer first, then find a dealer who offers exactly what you’re looking for.  Winchester provides detailed sales and product training to our exclusive dealers so they are well versed in your needs and what will work best for your home.

What can I expect when a dealer visits my home?

An in-home demo will start with being sure you are comfortable with our rep in your home. A complete tour and measurements of your window and door openings will take place.  Be prepared to ask and answer a lot of questions. Your dealer will want to understand your ideas on possible upgrades and will look for any unusual installation challenges. Above all, be confident, and make sure the dealer understands exactly what you want.

How long does window Installation take?

In most cases, our trained installers can replace every window in one day. Since each window is custom built to fit your current window openings, there is no need for “wall destruction,” so you’ll avoid the mess and inconvenience of a lengthy installation process.

What is low-e glass and why is it important?

Low-emissivity, or Low-E glass, is a very thin coat of material that reflects heat away from the window’s surface, keeping heat out in the summer and inside in the winter. Low-e glass is the most cost-effective way to increase the efficiency of your windows. It can also help reduce the amount of ultraviolet radiation entering your home, reducing discoloration or fading to your furniture and carpet. Most manufacturers use a hard-coat Low-E because it is easier to handle and apply.  Winchester uses a soft coat because it performs much better – it is more complex to use but we don’t cut corners when it comes to windows that can perform through all weather extremes.

What does an ENERGY STAR® rating mean?

ENERGY STAR® is an independent U.S. government program that establishes a set of guidelines to recognize the energy efficiency of various products. ENERGY STAR® guidelines are used for a variety of building materials including windows and doors. Energy Star has helped to make window manufactures to develop windows that perform. Winchester products have always exceeded or met any Energy Star requirement that has been implemented from the very beginning.

How much energy can I save when I replace my windows?

This depends on various factors, such as how many windows you currently have, the windows’ age and condition, wall and attic insulation, as well as how you use other items in your home that use energy. Winchester’s windows exceed ENERGY STAR® standards and can help lower heating and cooling bills. Saving you money on your energy bills is a top priority in the design of every custom-made Bristol or Oxford Windows.

Will replacement windows add value to my home?

Almost without exception, new windows, siding, doors, and gutters will add significant value to your property.  According to Remodeling Magazine’s Cost vs. Value Report, a homeowner can recoup a significant portion of the cost of a typical window or door replacement project.


Why should I choose steel replacement doors?

There are other choices on the market but statistics show that over 66% of all doors installed are steel.  Steel is extremely durable and won’t crack, warp, or come apart.

What are advantages of Winchester doors over a big box door?

There are many reasons but the most obvious is that you get to design your door from the inside and outside. Mix or match your finishes. You can choose a stain color for the inside and paint color for the outside. Your door will be custom made with all the variables that will create a grand entrance just the way you want it.

Will new doors save me money on heating and cooling costs?

Yes, most definitely! Our high-quality replacement entry doors or patio doors are designed and installed with saving you energy and money as a top priority.